FAQ's

Do you ship internationally?
Absolutely! We deliver our unique Bohemian chic collections to stylish customers worldwide.

What is the delivery timeframe for orders?
Enjoy fast, free shipping on all orders! Expect your items to arrive in just 7-12 days.

How do I track my order?
You'll receive a tracking number by email once your order has shipped. If you have any trouble tracking your order, please contact us at support@nileprime.com.

What should I do if my item arrives damaged?
If your purchase arrives damaged, please send an email to support@nileprime.com with your order number and photos of the damage. We will guide you through the replacement process.

How can I return an item?
Not satisfied with your purchase? Email us at support@nileprime.com within 30 days of receipt to initiate a return. For more details, check our Returns and Refund Policy on our website.

Our Commitment
Your satisfaction is our top priority. Every purchase comes with our 100% Customer Happiness Guarantee. If you're not happy, we're here to make it right. But yeah, that is